Turn WhatsApp Chats Into
Tracked, Actionable Tickets
ProvexaHub captures incoming WhatsApp messages, categorizes support requests using AI, and maps them directly into your internal workflow.
Why it matters
Technology should simplify
the way work gets done.
Valuable conversations shouldn't disappear into a recording library.
Customer messages get buried in isolated agent phones, leading to lost sales, un-tracked tickets, and zero visibility across your support and operations teams.
Turn every conversation into useful business intelligence.
ProvexaHub ingests all messages via WhatsApp Business API, generates structured tickets, and assigns them automatically to the right agent.
From unstructured activity to actionable, searchable business data.
How it works
From input to impact.
A straightforward workflow designed to turn everyday business activity into measurable outcomes.
Inbound Message
Customer texts your WhatsApp number.
AI Parsing
Intent and urgency are calculated instantly.
Ticket Creation
A ticket is pushed directly to your dashboard.
Agent Assignment
Routed to the right team member by workload.
Closed Loop
Customer receives real-time updates via chat.
Core capabilities
Everything you need to move faster.
Automated Ticket Creation
Extract entity name, urgency, and category automatically.
Designed to fit naturally into your existing workflows while giving your team better visibility, faster execution, and more control.
Built for business
Security and standards you can trust.
Designed with the reliability, security, and operational requirements of modern businesses in mind.
Meta Business Compliant
Uses official WhatsApp Cloud APIs with end-to-end transport encryption.
Data Isolation
Customer identifiers are segregated at rest.
SOC 2 Type II
Built on compliant infrastructure protocols.
Ready when you are
Ready to structure your WhatsApp support?
Get started with ProvexaHub today and never lose track of a customer message again.